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The modern consumer wants a curated experience, but creating a personalized experience for each customer in real-time is a tall feat for CSPs to accomplish at scale. CSPs must also be cognizant of the uncertainties around 5G – including not knowing which use cases will be successful and how profitable those services will be.
The ambition of the 5G Chargers Catalyst is to demonstrate how – by embracing AI alongside a catalog-driven, open, and componentized architecture leveraging the TM Forum Canvas and Open APIs – CSPs can simplify their business while efficiently personalizing product offerings and experiences to individual customers, enterprises, and partners in real-time and at scale.
This Catalyst showcases three use cases including: