Autonomous customer experience index - Phase II
- Ethical AI
- 5G Chargers
- 5G cloud & AI convergence of BOSS
- 5G digital marketplace - Phase II
- 5G Enhanced manufacturing
- 5G flyers - Phase II
- 5G next-gen performance with cloud gaming
- 5G slicing as a service for B2B2X over convergent cloud central offices
- 5G: Accelerating smart aviation (Phase IV)
- AI at scale
- AI empowers 5G intelligent operations - Phase II
- AI Ethics
- AI factory marketplace
- AI-based 5G lifecycle resource management
- AI-driven product design
- An intelligent low-code platform that empowers the digital transformation of traditional enterprises
- Async Open APIs for event based architectures
- Automated Operational Problem Solver using AI and AR
- Autonomous cloud-networks for vertical industries
- Autonomous customer experience index - Phase II
- Autonomous customer experience index for zero-touch 5G network
- Autonomous networks for smart energy savings
- Autonomous networks hyper loops for disruptive digital services - Phase III
- Autonomous networks hyperloops - Enabling self-X digital services for smart-X verticals Phase II
- Autonomous service operations center
- BCE based roaming settlement on blockchain
- Blockchain partner settlement
- Blockchain-based equity exchange alliance
- Business assurance - listening to your customers’ voice
- Catalyst Demonstration project
- Channels & markets
- Collaborative partner on-boarding - Phase II
- Connected digital twins for IoT
- Connected service integration
- Converged access for ODA
- Cross-industry marketplace for CSP collaboration Phase 3
- Customer avatars unlock Metaverse experience
- Data and value driven operation through ProcM process mining
- Data reconciliation between operators using Blockchain
- DBM Phase 4: Smart Mining
- Digital Business Marketplace - Phase 4
- Digital business marketplace - Phase V
- Digital network twin for data-driven 5G services
- Digital transformation of Hawe Telekom
- Digital twin network application in 5G network operation
- DONEG-AI: Best practices for operationalizing AI
- Dynamic edge enabled applications
- Ecosoft eHealth
- Ecosystem platform for smart city campus networks
- Edge AI for smart agriculture
- Edge smart spaces beyond 5G - Phase II
- Elevate digital experience with tangible business outcomes for B2B(2X)
- Enhanced e-channel marketing
- Force 10 - The vertical industries enabler for telecommunications
- Force 10: Enabling global virtual telecommunications offerings for industries - Phase II
- Green AI for autonomous networks
- Heidi's Test Project
- How to serve a global network with multiple CSPs efficiently
- Intelligent operations of leased line services
- Intent-driven autonomous networks - Phase II
- Intent-driven autonomous networks for smart mobility
- Lean and agile management of the marketplace, digital operation assessment, and intelligent decision-making
- Leveraging AI/ML to drive CX business outcomes proactively
- Low code agile marketing operations platform
- Make banks smarter with autonomous network
- Managing and selling non-CSP products
- Measurements of trust in AI environment
- MLOps to improve lowcode based AI
- Multi-Operator/Multi-Vendor Resource Pooling and RAN Slicing
- Network O&M transformation
- One-stop 5G business to business (B2B) services
- Open digital twin framework for smart city ecosystem
- Operations-as-a-service
- Outcome-based decision intelligence for business growth
- Protecting our children: Delivering child-friendly broadband service to households
- Scale blockchain-based data sharing
- Service Mesh for cloud-native business applications
- Settlements on co-branded gift cards
- Silent global roamers
- Simplifying the network and computing integration in 5G networks
- Smart building management-in-a-box
- Smart home business proactive and predictive maintenance
- Smart IDC - Intelligent energy saving for data centers
- Smart O&M for private data centers
- Standard YANG equipment model
- Standardized value-evaluation model for digital assets
- Supercharge 5G monetization with a B2B2X marketplace
- Supercharged edge-aware marketplaces - Phase II
- Sustainable growth for enterprises with 5G and MEC operations
- Talent for tomorrow
- Telco data space
- Translating customer needs into service and network intent
- Trust measurement for AI solutions - Phase II
- Trusted AI data-sharing for CSPs - Phase II
- Trusted data sharing for financial industry
- Trusted privacy computation for sustainable greener grid
- Unified MEF/TMF compatible API interoperability
- When AI becomes an expert in improving user experience
- Wireless network autonomy management based on knowledge graph
- Zero Touch Operations (ZTO)
- Zero-touch digital marketplace - Phase III
| Autonomous customer experience index - Phase II |
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Collaboration
Description:
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URN
C22.0.321
Themes
AI
, Data & Insights
, Customer Experience & Trust
Topics
5G
, Customer experience management
In current 5G deployments, it is critical that CSPs anticipate customer pain points and resolve them before service degradation occurs, providing a seamless customer experience.
Building on the first phase of this project, this Catalyst will increase the number of data sources to build an in-depth customer experience index (CEI) and will add further use cases based on AI/ML techniques accelerating the deployment of reliable, automated network processes.
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