Please scan the QR code from your WeChat application:

Updates
These companies currently have access to the the Autonomous customer experience index - Phase II Catalyst. Would you like the following company to keep you updated about their products and services by electronic means?
Celfocus
Nokia
NTT DATA CORPORATION
Optare Solutions
TELEFONICA
Description:

Please confirm that you would like to stop following this catalyst project.

 

Confirm Cancel

Log in

 

Not a user?

Register

0 Review(s)
0
Average based on 0 review(s)
5
0
4
0
3
0
2
0
1
0
URN
C22.0.321
Themes
AI , Data & Insights , Customer Experience & Trust
Topics
5G , Customer experience management

In current 5G deployments, it is critical that CSPs anticipate customer pain points and resolve them before service degradation occurs, providing a seamless customer experience.

Building on the first phase of this project, this Catalyst will increase the number of data sources to build an in-depth customer experience index (CEI) and will add further use cases based on AI/ML techniques accelerating the deployment of reliable, automated network processes.